Where needed, you will receive a comprehensive set-up email and should video assistance be required we can schedule a WhatsApp video call with you to make sure you're on the right track. With our road bike and smart trainer hire, you can use the equipment as a stand-alone set-up or utilise the smart-mode by syncing it with virtual cycling platforms online using the accompanying cables. Our smart trainers are to be used in conjunction with a Windows platform laptop (not a Mac, tablet or phone).
Our equipment is thoroughly disinfected and run through an equipment check process between each hire and repacked and tagged for the next booking. It is hired on the understanding that any breakages that occur while in your care must be paid for. Please ensure you read the specifications on our equipment before you book as it cannot be swapped, returned or refunded once it has been delivered as due to government quarantine regulations it must remain in your room until you check-out.
Our equipment is sized to allow for delivery to the hotel, transfer by hotel staff to your room and most efficient use of room space for you. Most pieces are compact allowing for the option to set up a home gymnasium inside your hotel room. Ultimately we are aiming to provide you with a fantastic short term pathway to spending time on your feet while in quarantine.